About Alliance Automotive
Alliance Automotive, a leading distributor of automotive parts, has experienced significant growth, which highlighted the need for an efficient and scalable supply chain management system. Previously, they relied on manual processes like whiteboards and spreadsheets to manage deliveries, which became increasingly difficult and inefficient as the company expanded.
The Challenge
As Alliance Automotive's operations grew, the manual processes they used for managing deliveries became impractical. The volume of deliveries surged from 5-10 per day to over 200, making it impossible to keep up using spreadsheets and whiteboards. This led to communication breakdowns, with an overwhelming number of emails and phone calls needed to coordinate with suppliers and carriers. The company needed a more streamlined and efficient solution to handle the increased workload and improve overall communication.
The Solution
Alliance Automotive embarked on a search for a new system that could automate and simplify their workflow. They needed a solution that offered online booking capabilities, robust data reporting, and the ability to track supplier performance. After evaluating various options, they chose GoRamp for its comprehensive features and ease of use. The implementation process was smooth, and even the older staff adapted quickly due to the system's intuitive design. GoRamp automated many previously manual tasks, such as booking deliveries and tracking supplier arrival times, which significantly improved efficiency.
Why GoRamp
Alliance Automotive chose GoRamp because it met their critical requirements, including:
- Online Booking: Simplified the scheduling process.
- Data Reporting: Provided detailed reports and analytics that were previously unavailable.
- Supplier Performance Tracking: Enabled the company to monitor supplier arrival times and manage accountability for late or missed deliveries.
- Ease of Use: The system was user-friendly, ensuring a smooth transition from manual processes.
Results
Since implementing GoRamp, Alliance Automotive has realized significant time savings and operational improvements.
“The automation of booking and tracking processes has saved an estimated 4-8 hours per day.”
Adam Zarada, Inbound administration manager
Improved supplier communication has reduced the volume of emails and phone calls required, and the ability to challenge late deliveries has enhanced accountability. The system's reporting capabilities have provided valuable insights that were not possible with the previous manual methods.
Future Outlook
Looking ahead, Alliance Automotive plans to fully leverage GoRamp's data capabilities at their new warehouse. This includes implementing driver check-in functionality to further streamline the arrival and unloading process. By using GoRamp to accurately track vehicle arrival times and unloading durations, the company aims to optimize their logistics operations even further. Alliance Automotive continues to provide positive feedback on GoRamp's product and outstanding customer service, indicating a strong partnership for future growth.
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