About the company
Mexma Food is a European food manufacturer specializing in tortilla wraps. Located in the Netherlands, the company supplies retail, food service, and industrial customers across Europe and even beyond.
With growing demand and high volumes of inbound raw materials and outbound finished products, efficient logistics and warehouse operations are critical to ensuring timely deliveries. Managing dozens of daily truck arrivals required a more structured and scalable approach than manual Excel planning.
Before Goramp
Before implementing Goramp, Mexma Food relied heavily on Excel spreadsheets to manage dock and logistics operations. This approach worked for smaller operations but quickly became inefficient as order volumes grew.
Key challenges included:
- No precise time planning: Trucks were scheduled only by day, without specific loading times.
- Reducing waiting times
- Inefficient order preparation: Morning orders were sometimes planned for the afternoon, creating bottlenecks.
- Fragmented communication: Inbound teams shared information via email, slowing down coordination.
"In the past, we only planned by day, not by time. Trucks came at the same time and sometimes had to wait too long to be loaded.” – Jarek Krawczyk
The Challenge
Mexma Food needed a solution that would:
- Reduce congestion and truck waiting times at docks.
- Ensure hourly scheduling for more efficient loading/unloading.
- Improve communication between carriers and internal teams.
- Provide a single system for inbound, outbound, and warehouse operations.
The Goramp Solution
By introducing Goramp’s Time Slot Management, Mexma Food began scheduling trucks in hourly blocks. This gave carriers exact loading times, streamlined order preparation, and provided visibility across departments.
The transition took about two months, including carrier onboarding and process adjustments.
“When we started to use time blocks with Goramp, it was much better. One truck comes at 10:00, another at 11:00, and orders are prepared at the right time.” – Jarek Krawczyk
Results
1. Reduced waiting times
Carriers now load and unload according to fixed slots, avoiding congestion and unnecessary delays.
2. Smarter order planning
Orders are aligned with real-time schedules
3. Increased visibility and daily routines
- Staff starts each day by checking Goramp to see truck schedules and prepare accordingly.
- Inbound, outbound, and warehouse teams all work from the same system.
4. Improved communication with carriers
While some carriers initially had difficulty adapting to strict time slots, most now adhere to the schedule consistently.
5. Time savings for staff
- Fewer calls and emails needed for coordination.
- Special instructions and documents for drivers are uploaded directly in Goramp.
“We have far fewer calls with customer service now. All the information is available in Goramp, so there’s no need to waste time on conversations” – Jarek Krawczyk
6. Expanded adoption across teams
- Initially used for outbound logistics, Goramp is now applied to inbound operations and warehousing.
- 7–20 employees across departments use Goramp every day.
Future Outlook
Mexma Food plans to continue using Goramp as logistics volumes increase. While processes are still evolving, the platform has proven to be a reliable and scalable tool for long-term efficiency.
“I would recommend Goramp to others because I didn’t have a bad experience with it—it’s working good and helps us.” – Jarek Krawczyk
With Goramp, Mexma Food transformed dock scheduling from manual Excel sheets into a time-blocked, digital system that saves time, reduces waiting, and boosts efficiency across logistics operations.
