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Let’s start the introduction of a new GoRamp function with a heartfelt thank you to the consumers who eagerly engaged in the process of designing, upgrading, and continuously developing our system.
Based on client recommendations and observations, we introduced Notification Center as a new function.
We have deployed functionalities in line with current SaaS product development trends in Western Europe and the United States, as well we enhanced the user experience through design innovations.
"New functionalities aim for better user experience, faster operations and more enjoyable work. They enable our customers to focus on the tasks that really matter", said Remigijus Vaise, Product team leader.
From now on, a bell indicator in the GoRamp system's top menu will alert you to changes in reservations or orders. By clicking on the symbol, you will be able to see all updates in real time and become acquainted with their content.
You will be aware of the changes in order time, carriers or cargo data, as well as new colleagues joined and their comments. Notification Centre is the best and most convenient way to track changes in real time and respond immediately, especially since the information about the changes will appear even if you are not browsing the system.
"We've discovered that consumers who receive order modifications by e-mail do not always respond swiftly to changes, despite the fact that time is money in this business. As a result, we developed a feature that will consolidate all updates into one place grouped according to the nature of the update", added Remigijus.
From now on, each of our clients will be able to choose whether they want to receive order updates in the Notification Centre, e-mail, or both. We also appreciate your feedback and suggestions on how we may improve the system for your convenience.
We wish you the best of luck with GoRamp!