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These days you can find a really good software platform for almost anything. But during your research, you will inevitably find dozens or even hundreds of software platforms, that claim to solve the same problems. So, how then do you make the right decision and choose the right one Dock scheduling system? There are dozens of search results on Google and each one of them claims to be the best.
Recently world’s leading software & reviews selection platform Capterra named us the best Dock scheduling software for 2022, so we know a thing or two about Dock scheduling platforms. Here are 5 essential features and traits that you should look for when picking a Dock scheduling software.
It doesn’t really matter if a service provider is calling their Dock scheduling platform a cloud-based, online or web portal as they all mean the same. Carriers, warehouse staff, and suppliers will be able to access a dock scheduling platform and book a dock from any device with an internet connection. In case you are being offered a Dock scheduling platform that needs to be locally installed on computers - run away from it as far as possible. You are being offered not a Dock scheduling platform, but a more complicated form of Excel.
It goes without saying that the Dock scheduling platform must be mobile-friendly. No warehouse manager spends his whole day next to his laptop - he is always on the move. That is why it must be easy to use the platform on a smartphone. Even more, the dock schedule from the platform is often shared to tablet devices or monitors placed near the loading docks. This way warehouse crews can see what trucks are coming.
There will always be exceptions and special cases when it comes to loading shipments. Some might require special equipment, others might be time-sensitive and so on. A good Dock scheduling platform should allow you to create custom rules and constraints that would meet your operation specifics. Trying to remember all pre-defined conditions or constraints for each shipment is not really an effective option.
A good Dock scheduling platform must keep everyone informed and updated. Getting automated emails and messages on specific events is crucial for a seamless workflow. Automating communication between the warehouse manager, logistics specialist, carrier’s manager and the driver will reduce manual work and delays. You should be able to set actions that trigger specific messages according to your needs.
Finally, a good Dock scheduling platform must eliminate at least 95% of truck detention fines. With an effective Dock scheduling platform, you won’t have trucks pilling up in your yard and earning you detention fines. It will drastically reduce the number of phone calls and emails to book a dock and optimize your operational costs. The Dock scheduling platform will also balance your warehouse’s workload by distributing it evenly across the day.
A good Dock scheduling platform, like GoRamp, will pay back for itself within a few weeks. Give us a chance to streamline your processes and cut your operational costs. Are you considering getting a Dock scheduling system? Check out our blog "Arguments For and Against Getting a Dock Scheduling Platform"!
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