About
Preformed Line Products (PLP) is a global leader in designing, manufacturing, and supplying high-quality cable anchoring and control hardware systems, fiber optic and copper splice closures, and high-speed cross-connect devices. Serving diverse markets—including communications, energy, special industries, and solar—PLP operates in over 20 countries, delivering precision-engineered solutions that enhance the reliability and longevity of critical infrastructure.
The Challenge
PLP's manufacturing facilities faced operational inefficiencies due to the absence of a streamlined dock scheduling system. The reliance on manual processes, such as shared phone lines and physical calendars, led to communication bottlenecks between shipping and receiving departments. This lack of coordination resulted in unpredictable truck arrivals, yard congestion, and increased wait times, disrupting workflow and straining relationships with carriers.
The Solution
To address these challenges, PLP implemented GoRamp's dock scheduling tool. This user-friendly platform enabled carriers to book delivery slots directly, reducing the need for manual coordination. The system's simplicity allowed for quick adoption by both internal staff and external partners, facilitating a smoother transition from traditional methods.
Why GoRamp
PLP selected GoRamp for its straightforward setup and cost-effectiveness. The platform's intuitive interface required minimal training, allowing for rapid deployment. Additionally, GoRamp's flexible pricing made it an attractive option for PLP, providing a scalable solution that could adapt to varying levels of operational demand.
Results
"GoRamp has significantly improved our planning and execution for inbound teams. Before, they had to react to arrivals, often requiring extra staff from other teams, creating an imbalance. Now, we work more efficiently with a 20% reduction in workforce, achieving the same activity levels as two years ago." - Mark Kapostasy - LCB, Global Procurement Manager
The integration of GoRamp transformed PLP's logistics operations. The company experienced a significant reduction in administrative tasks, as the automated scheduling system minimized the need for manual intervention. Carriers appreciated the efficiency of booking slots online, leading to improved satisfaction and stronger partnerships. The organized scheduling reduced yard congestion and wait times, allowing staff to focus on core responsibilities and enhancing overall productivity.
The Future Outlook
PLP anticipates continued benefits from GoRamp as business scales. The company plans to leverage the platform's capabilities to further optimize logistics, ensuring that dock operations remain efficient even during peak periods. By maintaining a streamlined scheduling system, PLP aims to uphold its commitment to operational excellence and superior customer service.
