Understand Procurement: What It Really Means for Your Supply Chain Business

This article discusses the importance of procurement in supply chain businesses and the necessity for procurement to be understood comprehensively to deal with challenges and create bottom-line impacting opportunities effectively.

toy truck

In many organizations, procurement is often misconceived as merely a purchasing function. However, it's a complex, multi-layered process involving more than just goods or services acquisition. 

Procurement encompasses a wide range of activities, from sourcing and supplier management to contract negotiations and compliance. Understanding procurement's full complexity can alleviate common pain points and significantly improve operational efficiencies. 

We want to help dispel some of these misconceptions and clarify how procurement impacts your supply chain business. We’ll cover the different types of procurement, its strategic importance, and the nuts and bolts of its process steps, concluding with ways to streamline it effectively. 

Types of procurement

Procurement can be categorized into three primary types, each with its own set of complexities and requirements: Direct Procurement, Indirect Procurement, and Services Procurement. Understanding the nuances between them is critical to optimizing your supply chain logistics.

Direct Procurement

Direct procurement involves acquiring raw materials and goods directly incorporated into the products you produce. For example, a car manufacturer would consider steel, glass, and rubber as direct procurement items. 

These purchases are often large-scale, require long-term contracts, and are essential for the core business activities. In this context, direct procurement significantly impacts the quality of the finished product, and a mistake here could disrupt the entire production line.

Indirect Procurement

Unlike direct procurement, indirect procurement deals with acquiring goods and services that support the operational aspects of a business but are not part of the end product. This category includes office supplies, cleaning services, and software solutions. 

While these purchases might seem trivial in comparison, they are integral to maintaining a functioning work environment. Poor decisions in indirect procurement can lead to operational inefficiencies; therefore, it's crucial to manage this type with the same rigor as direct procurement.

Services Procurement

Services procurement, often overlooked, is focused on sourcing skilled labor or specialized services that a company needs but doesn't possess in-house. This could range from hiring consultancy firms to engaging specialized logistics providers. In the modern globalized world, companies often resort to services procurement to acquire specific skill sets or to meet short-term project needs. This type of procurement requires robust supplier relationships and rigorous vetting processes to ensure quality and compliance.

Effective management of each type can provide a substantial competitive advantage and bolster your bottom line by ensuring both cost efficiencies and high-quality and timely deliveries.

Click here for a quick look into 5 practical tips for freight procurement

Discover your company's supply chain maturity in just minutes
Discover your company's supply chain maturity in just minutes
Discover your company's supply chain maturity in just minutes
Discover your company's supply chain maturity in just minutes

Importance of procurement to your supply chain process

Procurement isn't just a business function; it's a strategic lever capable of delivering sustainable competitive advantages. Below, we explore how procurement directly impacts the core aspects of your supply chain logistics.


Cost efficiency is one of the most immediate benefits of a well-executed procurement strategy. 

Companies can drive down costs significantly by: 

  • Negotiating contracts carefully 
  • Vetting suppliers rigorously
  •  Employing economies of scale

But it's not just about getting the lowest price. Striking the balance between cost and quality ensures that your end products meet customer expectations and preserve profit margins. In a well-designed procurement process, cost-efficiency doesn't compromise quality; it enhances it.

Supplier relationships

Supplier relationships are more than transactional in the procurement ecosystem—they’re strategic. 

Strong partnerships result in improved product quality, timely deliveries, and even innovations that can provide a market advantage. For example, a stable relationship with a supplier can lead to collaborative efforts to improve product design or optimize logistics. With an emphasis on fostering long-term relationships built on trust and mutual benefit, this approach ensures a resilient supply chain capable of withstanding disruptions, from market volatility to geopolitical shifts.

Streamlined operations

The procurement process results in streamlined operations when integrated seamlessly with other supply chain functions. 

Efficient procurement reduces lead times, stockouts, and overstock situations and ensures that the required materials arrive just when needed. It's a synchronized operation that impacts inventory levels, production planning, and distribution strategies. In effect, a streamlined procurement process serves as the arteries and veins of an agile, responsive supply chain—getting supplies and resources where needed. 

Effective procurement goes beyond the mere act of buying; it is a strategic function that affects every part of the supply chain, from costs to relationships to operational efficiencies. When executed correctly, it becomes a key differentiator and a significant contributor to the company's bottom line.

Just fill out a simple form, and we'll tailor the setup to match the unique demands of your warehouse or distribution center
Just fill out a simple form, and we'll tailor the setup to match the unique demands of your warehouse or distribution center
Just fill out a simple form, and we'll tailor the setup to match the unique demands of your warehouse or distribution center
Just fill out a simple form, and we'll tailor the setup to match the unique demands of your warehouse or distribution center

A step-by-step breakdown of the procurement process

Understanding the procurement process is pivotal for leveraging it as a strategic asset within your supply chain. The process can be intricate, but breaking it down into manageable steps can pave the way for practical evaluation and execution. Here’s a closer look:

Identifying requirements

The first critical step of any procurement process is contingent upon identifying the precise needs. Contrary to popular belief, this phase is not always straightforward. Requirements may span from raw materials and machinery to software solutions and specialized skill sets. Businesses often resort to gap analysis, consulting with department heads, or evaluating performance metrics to zero in on what is lacking. A failure to accurately identify requirements can result in either excessive or deficient procurement, which has dire financial implications.

Supplier identification and evaluation

Once requirements are clearly outlined, the next step involves identifying potential suppliers and rigorously evaluating them. This could mean performing background checks, assessing financial stability, and verifying credentials and certifications. Businesses frequently utilize scoring systems, aggregating data points like price, delivery time, and quality benchmarks to assess suppliers quantitatively. Subsequently, a shortlist is created, often involving the QBR (Quarterly Business Review) to delve deeper into the assessed company’s performance and alignment with organizational objectives.

Request for proposals (RFPs)

Once the requirements are precisely defined, the next step is to invite vendors to submit their proposals. The RFP serves as a formal invitation to suppliers, articulating the requirements, scope, and terms of what is being procured. Crafting an effective RFP necessitates including essential elements such as project background, scope of work, timelines, and evaluation criteria. This document functions as a request and a legally binding memorandum once accepted. Therefore, clarity and completeness in an RFP are non-negotiables to safeguard against future disputes or misunderstandings.

Contract evaluations

The final step involves meticulous scrutiny of vendor contracts, a phase often underestimated in its importance. Finalizing the procurement process involves negotiating contracts with the selected supplier. Key clauses often revolve around pricing, payment terms, deliverables, and termination conditions. It's crucial to negotiate these terms carefully to protect organizational interests. Legal experts and procurement and financial teams often collaborate in this phase to ensure that the contract serves as an action plan and a safeguard against any unforeseen challenges.

Understanding and meticulously executing these steps can transform your procurement from a transactional function to a strategic asset, ensuring alignment between strategic goals, objectives, and operational requirements.

Challenges businesses face with procurement

Procurement is a key operational activity that presents a spectrum of challenges throughout its complex arena. However, four stand out as behemoths among the group that we’ll take more closely examine. Be sure to remember that each item requires tailored solutions that account for your specific business conditions.

  1. Supplier Management: The exercise of supplier management is not limited to the initial phase of identifying and securing a supplier. It is an ongoing endeavor involving multiple facets such as quality checks, performance evaluations, and ethical standards oversight. Often, businesses may find themselves trapped in a loop of non-compliance or subpar quality if due diligence is not maintained. Establishing transparent, robust metrics for evaluating supplier performance and ensuring that these standards are consistently met is crucial.
  2. Contract Management: Contracts are the backbone of any procurement process, governing the terms, conditions, and expectations between parties. Managing these contracts is a specialized skill set requiring legal, financial, and industry-specific expertise. Contract loopholes or poorly negotiated terms can result in financial loss and operational hiccups. Therefore, it's essential to invest in human and technological resources to manage contracts effectively, ensuring they align with organizational goals and comply with relevant laws and regulations.
  3. Risk Management: Procurement is not without its set of risks, be it supply chain disruptions due to geopolitical factors or cybersecurity threats. The key lies in being proactive rather than reactive. Employing advanced analytics and risk assessment tools can provide early warning signs, enabling quick corrective measures. Additionally, businesses must cultivate a risk management culture, continuously identifying, assessing, and mitigating possible risks through contingency plans.
  4. Technological Challenges: As procurement systems evolve, introducing new technologies such as procurement software becomes inevitable. However, implementing these solutions often presents a set of challenges, including software compatibility issues, steep learning curves, and potential disruption in existing processes. Businesses must have a well-defined tech adoption strategy with comprehensive training programs and a dedicated troubleshooting team to manage these technological challenges effectively.

Streamline your procurement process with GoRamp

GoRamp's procurement software provides a unified, end-to-end solution that addresses many of the complexities that companies face

 It is equipped with enhanced vendor management tools that pave the way for improved communication and collaboration with suppliers, further streamlining the sourcing process. 

Additionally, the platform offers automated workflows for various procurement activities, such as spot bidding, issuing RFPs, and contract management. This automation eliminates manual tasks, thereby reducing the likelihood of errors and inefficiencies.

Book a demo to see how GoRamp can help with procurement.

Subscribe to our newsletter

Related articles:

All articles →